Health Enterprise Command Center

HECC 360

Built for top leadership, not the ward.

HECC 360 is GTech’s health enterprise command center. It gives the top leadership of a health group or health system one certified view of the whole enterprise, on the web and in a mobile app, answers its questions in the room and turns what it sees into actions that close only when the data proves them.

HECC 360 executive cockpit for a sample health group: each product’s status against plan with what to look at, the AI executive briefing and a plain-language question with its sourced answer.
Sample data

Highlights

  • One certified view across every entity, region and facility
  • Answers in plain language, on the web or in the mobile app
  • Actions tracked to a verified result, with the return reported

01Why it matters

The largest value in a health group sits between its entities.

Health groups and health systems have grown into hospitals, clinics, pharmacies and home care. Each entity is run well on its own, yet each sees only its own slice of the patient’s journey, its own costs and its own contracts.

The value that remains sits between them: demand kept within the group, capacity used where it earns most, care costed across the whole episode and purchasing negotiated as one. No entity can capture it alone. Only the group or system as a whole can, and that makes it a question for top leadership.

02The difference

Above the operations center, not in place of it.

Above the operations center, not in place of it.
Clinical operations command centerHECC 360
Built for Bed managers, charge nurses and shift leads Top leadership, executive leadership and the heads of entities
Answers Where the next bed is, and which patient needs attention Whether the group creates value, executes its strategy and controls its risk
Horizon Minutes and shifts Months, quarters and years
Counts in Patients, beds and alerts Riyals, returns, rates and trends
Reach One hospital, one floor Every entity, region and facility
Delivers A smoother shift A stronger health group or system

03What it does

Know, ask and act, from one certified source.

Three engines do the work and two surfaces bring it to every leader. All five read the same certified numbers: one definition, one owner, one version.

  • Know: data and AI products

    A complete view of performance, risk, capital and growth, with forecasts, early warnings and scenarios built in.

  • Ask: Speak with Your Data

    Plain-language answers by voice or chat, in the meeting or on the phone, each with its source.

  • Act: the Command Loop

    Issues become owned actions that escalate on time and close only when the data proves the fix.

  • Executive Cockpit

    Each leader’s own view, on the command center wall, on the desk and in the mobile app.

  • AI Executive Briefing

    A short read before every meeting: what moved, why, what is at risk and what was fixed.

04In the cockpit

What top leadership sees.

Every product on one page

Each product brings its use cases together, every headline measure with the measures that explain it, so the leadership sees where the group stands and why.

HECC 360 product page for patient growth and experience in a sample health group: each use case’s headline measure against plan, with the measures that explain it.
Sample data

Ask, and get the answer with its source

A question in plain language, by voice or text, is answered from certified data, with the source and the next step beside it.

HECC 360 Speak with Your Data panel answering why referral leakage is high, with the entity where most of the gap sits and links to its sources.
Sample data

The cockpit in the mobile app

The same certified view, the briefing and the answers travel with each leader, in a mobile app as well as on the web.

Two phones showing the HECC 360 mobile app for a sample health group: the executive cockpit and a referral leakage use case.
Sample data

05Why it pays

A command center that earns its place.

  • ROI by design

    It measures and reports its own return against a baseline, valued by your own rules and confirmed by Finance.

  • Runs itself

    No operators watching screens. The team does not grow as the questions do.

  • Proven, not reported

    An action closes only when the data shows the result.

  • Data that earns

    A governed path from the organization’s data to new value and new revenue.

06Working together

Complementary to what you run today.

Clinical and operational systems keep running the ward. Their data feeds HECC 360, which sits above them and gives the leadership the enterprise view.

Your data stays in your environment, on your own data platform. GTech designs, builds and runs HECC 360 with your team.

07Delivered end to end

One partner, from platform to screens to service.

HECC 360 is delivered end to end, so one team is accountable for the result.

  • Platform

    The HECC 360 software: products, answers, actions and briefings on certified data.

  • Command center

    The command center wall and executive screens, ready whenever you open the room.

  • Services

    Design, rollout, operation and support, with GTech alongside your team.

Bring the whole organization into one view.

An executive briefing shows HECC 360 on sample data and what it would answer for your organization.